Always On Time Electric (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and communications. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

Information We Collect

We may collect the following categories of information from you:

• Personal Information: Includes your name, address, email address, and phone number.
• Payment Information: Includes billing details, credit card information, or other payment details provided during transactions.
• Service Information: Includes information about the services you request or inquire about.
• Technical Information: Includes IP address, browser type, and usage data for our website, collected through cookies and similar technologies.

How We Use Your Information

We may use your information for the following purposes:

1. To provide and manage services you request.
2. To process payments and send service-related communications.
3. To improve our website, services, and customer experience.
4. To comply with legal and regulatory requirements.

No Sharing of Mobile Information

Always On Time Electric strictly adheres to the following principles:

• No sharing of mobile information: We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.
• Protection of text messaging data: Text messaging originator opt-in data and consent will not be shared with any third parties.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. However, we may disclose your information:

• To service providers or contractors who perform services on our behalf, provided they adhere to strict data security practices.

Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system is completely secure, and we cannot guarantee the absolute security of your information.